Privacy policy
Texans Crown Towing is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.texanscrowntowing.com, or use our services.
1. Information We Collect
Personal Information: We collect personal details such as your name, phone number, and email when you contact us for services or submit forms on our website.
Non-Personal Information: We may collect data such as IP addresses, browser types, and website usage information.
2. How We Use Your Information
We use your information to:
Provide towing and roadside assistance services.
Communicate with you about your service requests.
Send appointment reminders and account notifications by text message to customers who have opted in.
3. SMS / Text Messaging
If you check the SMS consent box on our website form, Texans Crown Towing will send you text messages about appointment reminders and account notifications, such as service confirmations, driver arrival times, job status updates, quotes, invoices, and receipts. We do not send marketing or promotional text messages. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also contact us at dispatch@txcrowntowing.com or (713) 929-6299.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Sharing of Information
We do not share your personal information with third parties except for operational purposes (e.g., processing payments) and only under strict confidentiality. Text messaging opt-in data and consent are never shared with third parties.
7. Security of Your Information
We take reasonable steps to ensure the security of your personal information, but we cannot guarantee absolute protection against all forms of data breaches.
8.Cookies & Tracking
Our website uses cookies and similar technologies to operate the site, understand how visitors use it, and improve our services. You can disable cookies in your browser settings; some features of the site may not work without them.
9. Your Rights
You can access, modify, or request the deletion of your personal data by contacting us directly.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about our privacy practices, please contact us:
Texans Crown Towing
16002 Old Richmond Rd, Sugar Land, TX 77498.
Email : dispatch@txcrowntowing.com
Phone : (713) 929-6299
